Contract
What happens if there's a problem?
Inevitably, there are times when things go wrong. Some defects may have been hidden (by storage or furniture for instance) at the time of the inspection or may not reveal themselves until you have lived in the house for a while. A shower for instance, may leak only after the water has been running for ten minutes, or a basement may only let water in during certain weather conditions, such as a heavy downpour or at specific times of the year.
Often there are historical clues to previous or potential problems, such as stains on walls and ceilings, rotting
cabinets, poor drainage etc.. However, in the absence of such visible clues or where they are hidden in some way - by decorations, storage or paneling for instance - future or even existing problems may be impossible to identify or predict if they are concealed.
It is company policy to re-inspect and discuss with you, all significant problems. Please feel free to call at any time.
We do not quote prices with repairs. Some may argue that the buyer needs this sort of information to make an informed decision and balanced
judgment, impact of the cost. Precisely for that reason our policy exists. Most home inspectors can quote a price range for repairs however, when the range spans several thousand dollars and generally includes a number of unknown variables it creates an opportunity for argument and conflict, by possibly offering misleading information.
In any circumstances where the repairs required are significant enough for buyer and seller to be concerned, we recommend that you obtain at least two written quotes from qualified contractors. In that way, both parties will know the reality of the situation and can proceed from there.
Sometimes a Contractors' advice and that of your home inspector may conflict. Remember that the home inspector works for your best interest. When suggesting that basement leakage may be resolved by attention to eavestrough, grading and window wells, the inspector has both the problem and the balance of your checking account in mind. A contractor called to view the same scenario, may suggest a ten thousand dollar approach. Both will work. You must choose which remedy you prefer.
In this text, references to "further investigation by qualified personnel" are not discipline-specific. It is the buyer's responsibility to contact - say - an appropriately qualified
electrician for electrical faults or a structural engineer for structural defects, before continuing further with the transaction.
What else should I know?
View our "General Exclusions and Limit of Liability" document
by clicking
here.
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Limitations
